After years as a researcher and courtroom expert witness in the country’s major data breach cases, one thing is clear to me: To consumers, data breaches are about as upsetting as the common cold.
As C-level executives strive to protect shareholder value and keep their companies’ names out of the daily headlines about cybersecurity breaches, one would presume that these organizations would comply with the security requirements embedded into regulations.
Within financial services, risk management is rarely thought of in terms of its impact on business transformation programs or on customer experience and engagement.
Despite regulatory requirements continuously evolving, many financial services leaders are still trying to identify what their organization’s implementation best practices should be.