Michael Magrath
Jan 7, 2021

The spike in fraud and cybersecurity threats during COVID-19 has heightened the focus on making digital commerce safer.

Companies across the globe are moving to the cloud, but financial institutions have typically been slow to make the transition.

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After years as a researcher and courtroom expert witness in the country’s major data breach cases, one thing is clear to me: To consumers, data breaches are about as upsetting as the common cold.

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It’s no secret that fraudsters use weakness and vulnerability to their greatest advantage, and they move fast.

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The probability is high that a bank customer will at some point experience a cybersecurity incident.

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Digital transformation doesn’t sit still.

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As C-level executives strive to protect shareholder value and keep their companies’ names out of the daily headlines about cybersecurity breaches, one would presume that these organizations would comply with the security requirements embedded into regulations.

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Within financial services, risk management is rarely thought of in terms of its impact on business transformation programs or on customer experience and engagement.

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The times, as Bob Dylan once crooned in that raspy nasal whine, are a-changing—and no more so than in the ways bank customers make payments.

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Despite regulatory requirements continuously evolving, many financial services leaders are still trying to identify what their organization’s implementation best practices should be.

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