Karen Epper Hoffman
Jul 29, 2021

Community banks are struggling to stay ahead of the crooks as COVID-19 scams hit both the institution and its customers.

The Hermit Kingdom, nuclear armed and firing off ballistic missiles, is estranged from the rest of the world and cut off from trade.

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Massive breaches in the finance industry have moved banks to wake up—albeit slowly—and view security in a different light.

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For many financial institutions, information security awareness programs are a regulatory requirement.

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When it comes to keeping your money safe, even the much-vaunted blockchain is no panacea, says Moran Cerf, a guy who knows a thing or two about cracking security.

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In the April 1991 Edition of Bank Management (now BAI Banking Strategies), I co-authored an article titled “Protecting the Bank’s Information Asset.

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In the sales enablement world, leaders are learning a new language—the language of risk.

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Even with all the news surrounding epic data hacks—some affecting millions of users on a worldwide scale—the financial industry is missing a major opportunity to bolster the security of its services and keep hackers out of customer accounts and data.

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In a click-and-consume world, customers demand instant fulfillment.

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It can happen to anyone in your organization: He or she receives an email requesting an electronic funds transfer for a legitimate business need.

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In September 2016, the Office of the Comptroller of the Currency (OCC) released final guidance for recovery planning that covered a broad range of financial institutions: insured national banks, federal savings associations and federal branches of foreign banks with more than $50 billion in assets.

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Individuals and organizations tend to act cautious—extremely cautious—during and immediately after a crisis.

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All financial institutions share one key objective: to generate revenue in a way that supports and sustains profit.

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Controlling fraud and money laundering amounts to a perpetual game that requires a dynamic and evolving process as fraudsters continuously adjust and adapt their techniques.

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So, how hungry are you? In the financial context, this question extends far beyond the usual banking bill of fare.

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“Is it worth it weighed against the potential penalties?” a senior banker recently asked.

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Enlisting the real-life equivalent of C-3PO, with his true-to-human behavior and unfailingly polite banter, may still be some years away for the world’s banks.

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The financial services industry is evolving at an exponential rate in this age of digital transformation.

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From initial discussions to final closing, merging two financial institutions is no small feat.

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We are seeing a very fundamental shift in the focus and importance of vendor management.

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