Jack Sundstrom
Jul 15, 2022

A recent survey finds that, while the industry has made a lot of progress, there’s still a ways to go to optimally balance frictionless CX and customer protection.

On the BAI Banking Strategies podcast, Jake Emry, a fraud prevention expert at NICE Actimize, discusses how regulators are reinterpreting existing laws, and how banking institutions can better protect themselves.

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Educating consumers about the potential dangers helps keep them safe, and it also protects the industry.

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Scams to boost scores cause significant losses for banks and consumers alike — and the financial system is ill-equipped to fix it.

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With device-based scams on the rise, banks need to take steps to protect their customers—and themselves.

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With social engineering scams on the rise, banks and credit unions must adopt new strategies to combat fraud and maintain trust.

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The clear trend is toward digital, but payments using paper still represent a big chunk of the market.

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Jason Kratovil, head of public policy at SentiLink, stops by the BAI Banking Strategies podcast to discuss credit washing and the cost it's imposing on the banking industry.

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Cybersecurity success depends on three factors: people, passwords and apps.

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Amid increasingly sophisticated scammers, banks and credit unions need to understand their risks and how to reduce them.

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An innovative, consumer-centric approach to protecting customers from identity fraud can help banking institutions build trust and loyalty.

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Some banking organizations are leveraging adverse media screening to search for customer information that might suggest an elevated risk of money laundering.

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A hybrid approach combining rule-based models with AI may be more effective in reducing false positives and identifying suspicious behavior.

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Your banking institution is still planning its digital modernization, but how wisely have you integrated security and compliance practices into your roadmap?

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BAI’s latest Executive Report explores how banks and credit unions are working to intercept the fraudsters before their crimes are committed.

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CIOs need to focus on keeping their IT infrastructure running smoothly, making better use of data and analytics, and getting the most from the cloud.

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Andy Shank from Vericast joins us to discuss how banks and credit unions can better protect themselves from identity fraud, account takeover and phishing attempts.

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New technology can help banks and credit unions fight fraud by effectively comparing new transactions with past behaviors.

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Banks and credit unions must more fully embrace security solutions that protect their customer data from threats growing in their sophistication.

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Using a holistic approach featuring automation and analytics can mitigate risk, deliver a better CX and generate revenue.

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