Security & Fraud

Focused analytics can play a central role in fighting this sophisticated criminal activity involving fake customer identities.

Financial institutions need not be perfect to prevent most fraud. Rather than trying to block every shot, they should present a smaller target.

Social engineers are stymied by technology that offers pleasant support to callers while not budging on ID requirements to access accounts.

Banks with strong a Bank Secrecy Act/Anti-Money Laundering program in place have little to worry about. For those that don’t, consider this a wake-up call.

Technology can help FIs offer highly personalized recommendations for customers whose sensitive information is stolen by cybercrooks.

Here's how to make sure customers aren’t missing or inadvertently blocking your outbound calls in crucial moments.

To optimize resources and maintain C-suite focus, the budget for cyber protection is best separated from the overall allocation to IT.

Coronavirus measures play into a trend that was already on the rise.

BAI research indicates that financial institutions and their customers are seeing more schemes and scams during the pandemic.