Terry Badger
Oct 19, 2021

Andy Shank from Vericast joins us to discuss how banks and credit unions can better protect themselves from identity fraud, account takeover and phishing attempts.

New technology can help banks and credit unions fight fraud by effectively comparing new transactions with past behaviors.

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Banks and credit unions must more fully embrace security solutions that protect their customer data from threats growing in their sophistication.

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Using a holistic approach featuring automation and analytics can mitigate risk, deliver a better CX and generate revenue.

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Banks and credit unions can work with small-business customers to help them minimize the risk and deal with the outsized impact of scams and schemes.

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Being a part of a nationwide collaborative network is like having thousands of expert investigators to protect their own bank or credit union.

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Combat it with a holistic plan that combines in-house expertise, technology solutions and peer insights.

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Focused analytics can play a central role in fighting this sophisticated criminal activity involving fake customer identities.

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Financial institutions need not be perfect to prevent most fraud. Rather than trying to block every shot, they should present a smaller target.

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Social engineers are stymied by technology that offers pleasant support to callers while not budging on ID requirements to access accounts.

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Banks with strong a Bank Secrecy Act/Anti-Money Laundering program in place have little to worry about. For those that don’t, consider this a wake-up call.

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Technology can help FIs offer highly personalized recommendations for customers whose sensitive information is stolen by cybercrooks.

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Here's how to make sure customers aren’t missing or inadvertently blocking your outbound calls in crucial moments.

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To optimize resources and maintain C-suite focus, the budget for cyber protection is best separated from the overall allocation to IT.

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Coronavirus measures play into a trend that was already on the rise.

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BAI research indicates that financial institutions and their customers are seeing more schemes and scams during the pandemic.

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COVID-19 and a reliance on social, mobile and digital channels by consumers and organizations have created a prime opportunity for cybercriminals.

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Banks need to be ever vigilant about a wide array of financial crimes, including wildlife trafficking. Machine learning and other technologies can help.

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BAI’s Holly Hughes talks with Wintrust’s John Koleno and OneSpan’s David Vergara about the key challenges around providing a great customer experience while also protecting against fraud and the tools and technology that can help.

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The probability is high that a bank customer will at some point experience a cybersecurity incident.

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