Matt Klempa
May 20, 2022

The clear trend is toward digital, but payments using paper still represent a big chunk of the market.

The flipside of superior customer experience is a strong fraud program, even if it’s not the sexiest thing for banks to promote.

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After about a year of having a small amount of funds withdrawn from his Citizens Bank account every month, Steve Puccia finally noticed the money was being taken out without his permission.

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Make no mistake: Blockchain technology stands as a promising disruptor for dozens of current industries, and an enabler of change that will bring forth new opportunities and revenue streams for financial institutions, realtors, retailers and more.

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Financial fraud may not take its cue from a Greco-Roman water monster known as the hydra, but it wouldn’t be a stretch to name the next computer virus after it.

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The banking industry has a multi-billion dollar fraud problem—and as fraudsters get more aggressive and resourceful, the costs will only rise.

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Living in a fast-developing digital world has its undeniable advantages.

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The cost of cybercrime across the world is staggering, with some estimates ranging as high as more than $22 trillion a year in direct losses and the cost to deal with the aftermath.

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For all the fears and hand wringing sparked by the Great Recession, banks have weathered few if any financial tremors since it faded into the rear view.

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Technology tends to charge ahead of most other industries, and Facebook’s recent enormous data security breaches are no exception.

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Cybersecurity has been cited as a top focus for federal and state bank regulators, even as cyber staffing challenges escalate.

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The new hot ticket in town is identity—and the battle for the customer, and their data, has begun.

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Though they are good and bad guys, respectively, lenders and fraudsters share one goal: to grow their enterprises.

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Across industries, financial crimes investigators—even those packing an arsenal of fraud detection techniques—have plenty to keep them awake at night.

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Bankers hear the same advice again and again: Protect your customer data.

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On film, Frankenstein exists only as a mythical creation.

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Some people will go a long way to sidestep the potential cyber threats that artificial intelligence could unleash upon our planet.

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The use of textual, digital and web-based communication is rising as financial institutions across the spectrum fend off competition and adapt to trends in consumer behavior.

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The Winter Olympics recently closed in Pyeongchang, South Korea, and the World Cup kicks off this June across Russia.

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A sophisticated crime where thieves install malicious software and/or hardware at ATMs—and force the machines to spit out up to 40 bills every 30 seconds—has for some time threatened banks in Europe and Asia.

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Five decades after they were first unveiled in Swinging London as marvels of secure, cash-dispensing convenience, automatic teller machines are more vulnerable than ever—thanks to a wide array of attacks that include skimming devices, malware, intercepted communications, outright theft of the machines—and a new technique known as “jackpotting.

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