Ergun Ekici
Oct 9, 2020

Social engineers are stymied by technology that offers pleasant support to callers while not budging on ID requirements to access accounts.

Whether it benefits customers and employees on the front end or core systems on the back end, digital transformation is a top shelf to-do for banks in 2019.

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The flipside of superior customer experience is a strong fraud program, even if it’s not the sexiest thing for banks to promote.

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After about a year of having a small amount of funds withdrawn from his Citizens Bank account every month, Steve Puccia finally noticed the money was being taken out without his permission.

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Make no mistake: Blockchain technology stands as a promising disruptor for dozens of current industries, and an enabler of change that will bring forth new opportunities and revenue streams for financial institutions, realtors, retailers and more.

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Financial fraud may not take its cue from a Greco-Roman water monster known as the hydra, but it wouldn’t be a stretch to name the next computer virus after it.

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The banking industry has a multi-billion dollar fraud problem—and as fraudsters get more aggressive and resourceful, the costs will only rise.

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Living in a fast-developing digital world has its undeniable advantages.

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The cost of cybercrime across the world is staggering, with some estimates ranging as high as more than $22 trillion a year in direct losses and the cost to deal with the aftermath.

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For all the fears and hand wringing sparked by the Great Recession, banks have weathered few if any financial tremors since it faded into the rear view.

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Technology tends to charge ahead of most other industries, and Facebook’s recent enormous data security breaches are no exception.

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