Workforce flexibility is a banking innovation
Executive leadership and all segments of the workforce can collaborate creatively to redefine flexibility and achieve strategic competitive advantages.
Tips and insights for attracting talent in 2023
Megan Burkhart, chief human resources officer at Comerica, joins us on the BAI Banking Strategies podcast to discuss how her bank is dealing with the industry’s talent challenge.
Preventing workplace harassment through compliance and cultural initiatives
Join us for this complimentary BAI webinar for insights into compliance culture and practices that foster a safe, harassment-free workplace.
Front-line staff engagement strategies for driving outstanding CX and growth
Discover how your organization can improve employee engagement and the quality of banker-customer interactions with observational coaching.
Quick Q&A on Digital Customer Service’s Impact On Front-Line Staff
Jake Tyler, who leads product marketing of virtual assistants at Glia Technologies, has partnered with hundreds of financial institutions to improve digital customer service and shares his insights in this Quick Q&A.
The X factor for improving front-line employee engagement
Observational coaching embeds knowledge and skill to drive successful behaviors and positive culture for maximizing business performance impact.
Tapping into a new talent pool for banking
On the BAI Banking Strategies podcast, Craig Alexander from BMO Financial Group explains their new hiring program focused on refugees and other displaced people.
Building future bank leaders by sending them away
On the BAI Banking Strategies podcast, Sandra Quince, an executive at Bank of America, talks about the its executive-on-loan program that brings in new ways of thinking while developing future bank leaders.
The Great Resignation is really the “Great Reflection”
Employee engagement should be a cornerstone of every bank’s strategic planning given its direct connection to profitability.
Winning over college interns in a competitive field
Playing to your institution's strengths and staying engaged with promising candidates during senior year can help acquire young talent.
Addressing the gender gap in financial services
How TD Bank's internal programs are helping women return to the workplace and advance into leadership roles.
X factors for improving frontline employee engagement
Improving employee engagement is a continuous process which requires developing and sustaining successful behaviors. In this discussion, SeeEverything’s Jim Bywater will share his insights about the X factors for improving employee engagement that deliver the greatest Read More
Six Questions to Consider When Selecting a Learning Management System
Selecting the right learning management system (LMS) is an important decision for every financial services organization.
A banking regulator’s approach to DEI issues
On the BAI Banking Strategies podcast, Nikita Pearson, director of the FDIC’s Office of Minority and Women Inclusion, tells us what her agency is doing to promote DEI internally and at banks.
Contingent workers are a big opportunity for banks
Taking a more strategic approach to staffing will help banks and credit unions better capitalize on today’s candidate trends.
Seven Principles for Designing Better Courses
Engaging adult learners in compliance training can be challenging. Unfortunately, suboptimal courses waste training time and result in compromised outcomes.
Strong company culture is key to a successful bank merger
To get a better grasp of your culture during M&As, you must ask what your financial institution is quantifiably good at.
Winning the war for talent
Managing the return to the workplace is just the beginning.
Three proven strategies for succeeding with people analytics
Join us for this complimentary BAI webinar to hear three strategies to successfully build a people analytics function that will shape the strategy of your business. You will also gain insights on how to invest in Read More
A successful DEI program is built on data and relationships
Stephanie Smith, who heads Fifth Third Bank’s DEI efforts, joins us to discuss how data and relationships can help build a program that provides greater access and opportunity, both in the bank and in the community.