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Workforce flexibility is a banking innovation

Executive leadership and all segments of the workforce can collaborate creatively to redefine flexibility and achieve strategic competitive advantages.

By |2023-01-27T11:43:20-06:00January 27th, 2023|Comments Off on Workforce flexibility is a banking innovation

Tips and insights for attracting talent in 2023

Megan Burkhart, chief human resources officer at Comerica, joins us on the BAI Banking Strategies podcast to discuss how her bank is dealing with the industry’s talent challenge.

By |2023-01-24T12:59:04-06:00January 24th, 2023|Comments Off on Tips and insights for attracting talent in 2023

Quick Q&A on Digital Customer Service’s Impact On Front-Line Staff

Jake Tyler, who leads product marketing of virtual assistants at Glia Technologies, has partnered with hundreds of financial institutions to improve digital customer service and shares his insights in this Quick Q&A.

By |2022-11-22T12:13:49-06:00September 27th, 2022|Comments Off on Quick Q&A on Digital Customer Service’s Impact On Front-Line Staff

Tapping into a new talent pool for banking

On the BAI Banking Strategies podcast, Craig Alexander from BMO Financial Group explains their new hiring program focused on refugees and other displaced people.

By |2022-11-29T12:04:17-06:00September 13th, 2022|Comments Off on Tapping into a new talent pool for banking

Building future bank leaders by sending them away

On the BAI Banking Strategies podcast, Sandra Quince, an executive at Bank of America, talks about the its executive-on-loan program that brings in new ways of thinking while developing future bank leaders.

By |2022-11-29T12:48:13-06:00August 23rd, 2022|Comments Off on Building future bank leaders by sending them away

X factors for improving frontline employee engagement

Improving employee engagement is a continuous process which requires developing and sustaining successful behaviors. In this discussion, SeeEverything’s Jim Bywater will share his insights about the X factors for improving employee engagement that deliver the greatest Read More

By |2022-09-15T09:42:33-05:00June 22nd, 2022|Comments Off on X factors for improving frontline employee engagement

A banking regulator’s approach to DEI issues

On the BAI Banking Strategies podcast, Nikita Pearson, director of the FDIC’s Office of Minority and Women Inclusion, tells us what her agency is doing to promote DEI internally and at banks.

By |2022-09-30T15:58:51-05:00June 21st, 2022|Comments Off on A banking regulator’s approach to DEI issues

Seven Principles for Designing Better Courses

Engaging adult learners in compliance training can be challenging. Unfortunately, suboptimal courses waste training time and result in compromised outcomes.

By |2022-10-06T15:44:20-05:00April 22nd, 2022|Comments Off on Seven Principles for Designing Better Courses

Winning the war for talent

Managing the return to the workplace is just the beginning.

By |2022-09-15T09:47:42-05:00January 20th, 2022|Comments Off on Winning the war for talent

Three proven strategies for succeeding with people analytics

Join us for this complimentary BAI webinar to hear three strategies to successfully build a people analytics function that will shape the strategy of your business. You will also gain insights on how to invest in Read More

By |2022-09-15T09:42:30-05:00November 17th, 2021|Comments Off on Three proven strategies for succeeding with people analytics

A successful DEI program is built on data and relationships

Stephanie Smith, who heads Fifth Third Bank’s DEI efforts, joins us to discuss how data and relationships can help build a program that provides greater access and opportunity, both in the bank and in the community.

By |2022-09-30T15:06:51-05:00November 9th, 2021|Comments Off on A successful DEI program is built on data and relationships