Technology & Innovation

A government-backed digital currency would have been a more efficient and cost-effective way to distribute pandemic relief funds.

Research finds that top solutions for operational efficiency include expanded use of AI, more automated decisioning and greater reliance on the cloud.

A lack of immediate “victims” and a confusing array of definitions for the crimes contribute to an inefficient response by financial services providers.

Banks and credit unions can benefit from the plan's geographic diversity, ease of data transfer, cost-efficiency and more.

The pandemic has enhanced the value of automated solutions to expedite cash flows, document business performance and other key functions.

Lessons learned from remote work and the flood of loan applications will help financial institutions plan for future crises.

Four steps to build a seamless, digital-first approach across channels that works for customers and employees

Here’s how one commercial lender took advantage of her system’s power and versatility to meet challenges presented by the pandemic.

Digital offerings that lay on top of existing technology can work as an alternative to a conversion that’s expensive and disruptive.