A top-down focus on digital innovation and a willingness to experiment is necessary in order to find the right solutions at the right price.

While there’s a lot of content designed to help people manage money, Synchrony discovered a need to speak directly to women – not only to inform them, but also to encourage and empower them in all aspects of their financial lives. The result is Millie.

As customers increase their use of digital channels, more banking services can migrate to the non-banking apps that Americans trust and use every day.

The pandemic has enhanced the value of automated solutions to expedite cash flows, document business performance and other key functions.

Digital offerings that lay on top of existing technology can work as an alternative to a conversion that’s expensive and disruptive.

In the early- to mid-1900s, banking and excitement went together, well … like water and oil.

Data can yield great value for banks and even more for customers.

We are once again facing digital transformation the likes of which we haven’t seen in a decade.

Considering that smartphone apps are just a dozen years old, the technology has exploded far beyond anything Steve Jobs might’ve imagined when he unveiled the first iPhone.