Hannes Van Rensburg
Jan 25, 2021

As customers increase their use of digital channels, more banking services can migrate to the non-banking apps that Americans trust and use every day.

One theme that appears consistently on agendas at banking industry conferences is the need for innovation to drive revenue and profitability growth.

Read More

It wasn’t too many years ago that banking could be considered a local industry, particularly in the U.

Read More

Bankers in any one country may be excused for thinking the challenges they face are unique but the fact is that retail financial institutions across the globe are struggling with common problems in the wake of the recent financial crisis – such as restoring the trust of customers.

Read More

If the crisis of 2008-2009 exposed woeful lapses in the banking industry’s risk management practices, the years since have also revealed a strong need for innovation.

Read More

Innovation is something that comes and goes in banking like chief executives and heads of risk … as in it appears and disappears pretty often.

Read More

I am no fan of needless regulation.

Read More

Customer experience is much talked about in retail banking organizations today.

Read More

Recently overheard: “Banks and credit unions are going to cede the underbanked market to other players.

Read More