On the BAI Banking Strategies podcast, Marc Mallett, Northern Trust's head of whole office strategy, talks about the breakthrough innovations being developed behind the traditional bank's stately façade.
What does it mean to be an innovator in today’s global banking industry? It’s no longer just about digital but more about connecting customers with their banks in a seamless, omnichannel fashion in order to solve specific problems and issues, according to judges in the BAI-Finacle Global Banking Innovation Awards 2014.