Craig Guillot
May 5, 2021

Consumer-facing digitalization efforts steal the spotlight, but momentum is growing for operational-side automation.

We are once again facing digital transformation the likes of which we haven’t seen in a decade.

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Improving net income takes more than just reducing expenses and raising fees.

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Across all areas of business, banking included, consumers are demanding the ability to serve themselves.

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Whether it benefits customers and employees on the front end or core systems on the back end, digital transformation is a top shelf to-do for banks in 2019.

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User experience and security frequently find themselves at odds these days.

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That sound you’ve grown accustomed to—the grinding of dulled gears and the banking of humbled heads against office walls—is banking industry disruption wrought by technology moving faster than ever.

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At last count, North America was the continent most affected by data breaches—accounting for 1,164 or 76 percent of breaches in the world.

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The impact of new players, digital technologies, changing regulations and the power of advanced analytics will define future winners and losers in the banking industry next year and beyond, according to more than 100 industry leaders who shared their thoughts for the 2017 Retail Banking Trends and Predictions report.

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Historically, financial institutions have adopted technology with a best-of-breed approach, utilizing different platforms from different vendors.

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While digital banking is one of the fastest growing channels for financial services, banking employees are still far and away the preferred interaction point.

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The financial services industry is evolving at an exponential rate in this age of digital transformation.

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Exceptions are part of every operation in all businesses, but they are a source of particular concern for financial institutions (FIs).

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We are seeing a very fundamental shift in the focus and importance of vendor management.

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In today’s sluggish economy, banks are looking under every rock for cost savings in order to show better earnings growth.

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Apart from government agencies, financial institutions endure some of the most onerous regulations when it comes to managing information, as well as the high volumes of paperwork that typical business transactions require.

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Banks, especially small and mid-sized banks, are currently dealing with several difficult cost and growth challenges.

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Robotic process automation (RPA) is an exciting development for banking and financial services companies.

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Financial institutions today buy software for a multitude of tasks: lending, operations, product development, accounting and compliance.

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More activity has begun to occur in the mergers and acquisition (M&A) space than we have seen for a long while.

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