Allan Brown
Dec 12, 2019

We are once again facing digital transformation the likes of which we haven’t seen in a decade. Ten years ago, 80 percent of a financial institution’s features came from connectivity to its core banking systems. Today, that number has dropped to less than 30 percent. This means that most of the apps and solutions that consumers demand […]

The financial services industry is evolving at an exponential rate in this age of digital transformation.

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Exceptions are part of every operation in all businesses, but they are a source of particular concern for financial institutions (FIs).

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We are seeing a very fundamental shift in the focus and importance of vendor management.

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In today’s sluggish economy, banks are looking under every rock for cost savings in order to show better earnings growth.

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Apart from government agencies, financial institutions endure some of the most onerous regulations when it comes to managing information, as well as the high volumes of paperwork that typical business transactions require.

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Banks, especially small and mid-sized banks, are currently dealing with several difficult cost and growth challenges.

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Robotic process automation (RPA) is an exciting development for banking and financial services companies.

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Financial institutions today buy software for a multitude of tasks: lending, operations, product development, accounting and compliance.

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More activity has begun to occur in the mergers and acquisition (M&A) space than we have seen for a long while.

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In 2012, our research shows bank overdraft (OD) revenues down about 20% from their 2008 levels, although they still constitute well over half of the industry’s total checking account revenues.

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