Craig Guillot
May 5, 2021

Consumer-facing digitalization efforts steal the spotlight, but momentum is growing for operational-side automation.

While digital banking is one of the fastest growing channels for financial services, banking employees are still far and away the preferred interaction point.

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The financial services industry is evolving at an exponential rate in this age of digital transformation.

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Exceptions are part of every operation in all businesses, but they are a source of particular concern for financial institutions (FIs).

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We are seeing a very fundamental shift in the focus and importance of vendor management.

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In today’s sluggish economy, banks are looking under every rock for cost savings in order to show better earnings growth.

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Apart from government agencies, financial institutions endure some of the most onerous regulations when it comes to managing information, as well as the high volumes of paperwork that typical business transactions require.

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Banks, especially small and mid-sized banks, are currently dealing with several difficult cost and growth challenges.

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Robotic process automation (RPA) is an exciting development for banking and financial services companies.

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Financial institutions today buy software for a multitude of tasks: lending, operations, product development, accounting and compliance.

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More activity has begun to occur in the mergers and acquisition (M&A) space than we have seen for a long while.

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