BK Kalra
Jan 21, 2022

CIOs need to focus on keeping their IT infrastructure running smoothly, making better use of data and analytics, and getting the most from the cloud.

The power and role of analytics has grown exponentially in financial services firms, starting with analytics 1.

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Financial institutions today buy software for a multitude of tasks: lending, operations, product development, accounting and compliance.

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Many forms of biometric authentication are emerging as potential solutions to banks, including fingerprints, hand geometry, eye retina, facial and voice.

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Cloud may be just the latest point in outsourcing’s long arc, but for banks, it promises to be one of the most significant, if complex.

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American Banker recently posed the question, “Is Debt Collection a Dying Business?” Hardly.

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The cloud is rapidly becoming a preferred method of delivering on-demand computing resources.

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For some community bankers, big data brings to mind stacks of customer data pasted together like a kindergarten art project.

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Nobody believed David would beat Goliath until he did.

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While business analytics and the art world seem like they have little to do with each other, in fact they share a number of key characteristics: Visibility is the first shared characteristic between analytics and art.

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“War is too serious a matter to entrust to military men.

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As today’s early-stage technologies evolve into mainstream offerings, retail banks will have to reshape their customer experiences to match.

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2014 may be the year that banks pick up the pace in their walk-crawl-run to new operational models.

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Faced by competitive challenges from non-bank disruptors such as PayPal, Google and Apple, banks are stepping up their efforts to be more innovative.

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More activity has begun to occur in the mergers and acquisition (M&A) space than we have seen for a long while.

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Over the last year, we have spent time visiting small and mid-size banks across the U.

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With the global financial crisis of 2008-2009 mostly in the rear view mirror, banks around the globe can focus more on the future, which means improving the customer experience through innovation, particularly in the delivery of mobile services.

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The definition of community banking has moved well beyond asset size and branch location over the years, but has it evolved in the eyes of account holders as well? For many, “community bank” still brings to mind a black and white picture of George Bailey and the Bailey Bros.

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What are America’s bankers talking about these days? Overall, I see a lot of optimism balanced by a healthy dose of continued caution.

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One of the themes of my recent presentations is how technology has bridged the divide between work life and social life.

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Having more data is unquestionably valuable, but data has been “Big” for a long time now and simply collecting huge volumes of data does not give you a competitive advantage.

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