BK Kalra
Jan 21, 2022

CIOs need to focus on keeping their IT infrastructure running smoothly, making better use of data and analytics, and getting the most from the cloud.

The Latin phrase scientia potentia est, meaning “knowledge is power,” has proven true in banking for centuries.

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Financial services firms possess the data to make sound decisions – whether to underwrite a loan, extend an offer to retain a customer or reduce exposure in a certain market.

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One theme that appears consistently on agendas at banking industry conferences is the need for innovation to drive revenue and profitability growth.

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If you were appointed the bank’s Chief Waste Officer, where could you quickly make your mark in terms of wiping out serious wasted expense? We have a suggestion: Portals.

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When adversity happens, bankers seem to adopt one of two strategies for their Information Technology (IT) projects.

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Vendor management has been a hot and growing topic of bank focus in recent years.

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I recently attended a conference where one manager, in a discussion of her bank’s Information Technology (IT) strategy and operations, expressed the commonly held belief that “IT doesn’t speak the language of business.

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It wasn’t too many years ago that banking could be considered a local industry, particularly in the U.

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Bankers in any one country may be excused for thinking the challenges they face are unique but the fact is that retail financial institutions across the globe are struggling with common problems in the wake of the recent financial crisis – such as restoring the trust of customers.

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If the crisis of 2008-2009 exposed woeful lapses in the banking industry’s risk management practices, the years since have also revealed a strong need for innovation.

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Life is not easy for community banks these days.

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Innovation is something that comes and goes in banking like chief executives and heads of risk … as in it appears and disappears pretty often.

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I am no fan of needless regulation.

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The first time we were asked to map the Information Technology (IT) infrastructure of a large financial institution, the picture we drew could have been titled “Rootbound.

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Over the last year, almost every strategic technology planning discussion or project in which I participated focused in large part on alternative delivery planning.

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When mergers fail, as often as not, somewhere in the blame line will be a technology issue undiscovered or neglected in the pre-transaction dealing.

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Occam’s Razor: Assumptions introduced to explain that a thing must not be multiplied beyond necessity.

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Customer experience is much talked about in retail banking organizations today.

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Recently overheard: “Banks and credit unions are going to cede the underbanked market to other players.

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