Ian Allton
Nov 19, 2021

Banks and credit unions face four key threats to business continuity plans: cyberattacks, systems failures, natural disasters and cloud outages.

It wasn’t too many years ago that banking could be considered a local industry, particularly in the U.

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Bankers in any one country may be excused for thinking the challenges they face are unique but the fact is that retail financial institutions across the globe are struggling with common problems in the wake of the recent financial crisis – such as restoring the trust of customers.

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If the crisis of 2008-2009 exposed woeful lapses in the banking industry’s risk management practices, the years since have also revealed a strong need for innovation.

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Life is not easy for community banks these days.

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Innovation is something that comes and goes in banking like chief executives and heads of risk … as in it appears and disappears pretty often.

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I am no fan of needless regulation.

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The first time we were asked to map the Information Technology (IT) infrastructure of a large financial institution, the picture we drew could have been titled “Rootbound.

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Over the last year, almost every strategic technology planning discussion or project in which I participated focused in large part on alternative delivery planning.

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When mergers fail, as often as not, somewhere in the blame line will be a technology issue undiscovered or neglected in the pre-transaction dealing.

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Occam’s Razor: Assumptions introduced to explain that a thing must not be multiplied beyond necessity.

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Customer experience is much talked about in retail banking organizations today.

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Recently overheard: “Banks and credit unions are going to cede the underbanked market to other players.

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