Nicole Lawler
Oct 13, 2020

Four steps to build a seamless, digital-first approach across channels that works for customers and employees

In the early- to mid-1900s, banking and excitement went together, well … like water and oil.

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Data can yield great value for banks and even more for customers.

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We are once again facing digital transformation the likes of which we haven’t seen in a decade.

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Improving net income takes more than just reducing expenses and raising fees.

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Across all areas of business, banking included, consumers are demanding the ability to serve themselves.

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Whether it benefits customers and employees on the front end or core systems on the back end, digital transformation is a top shelf to-do for banks in 2019.

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Considering that smartphone apps are just a dozen years old, the technology has exploded far beyond anything Steve Jobs might’ve imagined when he unveiled the first iPhone.

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From bikes and cars to buses and trains, the people at Uber envision their role as a central force in the future of getting from Point A to Point B.

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User experience and security frequently find themselves at odds these days.

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While most executives at financial institutions agree that artificial intelligence (AI) is important to their organization’s success, few have fully implemented AI projects.

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