Alex Hernandez
Apr 19, 2021

The right people can be hard to find. It’s time for banks and other financial services providers to think outside the lines.

Innovation is something that comes and goes in banking like chief executives and heads of risk … as in it appears and disappears pretty often.

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I am no fan of needless regulation.

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The first time we were asked to map the Information Technology (IT) infrastructure of a large financial institution, the picture we drew could have been titled “Rootbound.

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Over the last year, almost every strategic technology planning discussion or project in which I participated focused in large part on alternative delivery planning.

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When mergers fail, as often as not, somewhere in the blame line will be a technology issue undiscovered or neglected in the pre-transaction dealing.

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Occam’s Razor: Assumptions introduced to explain that a thing must not be multiplied beyond necessity.

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Customer experience is much talked about in retail banking organizations today.

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Recently overheard: “Banks and credit unions are going to cede the underbanked market to other players.

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