Preetha Pulusani
Aug 9, 2022

The key element to success is banking leaders who are willing to evolve alongside our everchanging banking and technology landscape.

Improving net income takes more than just reducing expenses and raising fees.

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Across all areas of business, banking included, consumers are demanding the ability to serve themselves.

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Whether it benefits customers and employees on the front end or core systems on the back end, digital transformation is a top shelf to-do for banks in 2019.

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Considering that smartphone apps are just a dozen years old, the technology has exploded far beyond anything Steve Jobs might’ve imagined when he unveiled the first iPhone.

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From bikes and cars to buses and trains, the people at Uber envision their role as a central force in the future of getting from Point A to Point B.

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User experience and security frequently find themselves at odds these days.

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While most executives at financial institutions agree that artificial intelligence (AI) is important to their organization’s success, few have fully implemented AI projects.

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As banks pursue more digital initiatives, one buzzword comes up again and again: “digital transformation.

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  Not Supported   Drew Sievers, CEO of Harvest Savings and Wealth Technologies shares his perspective on how financial services organizations can compete and win the digital transformation game and combat deposit loss.

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When mining data, most bankers spend lots of time (or too much) fretting about how to get pertinent information into one place and what technology to use—all to the end of getting a good overview of customer needs and wants.

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Not Supported BAI’s Holly Hughes sits down with fintech leaders Jason Henrichs, FinTech Forge, and Kevin Lewis, Amount, to discuss the key issues surrounding digital transformation and how financial services leaders can approach converging technology with customer experience.

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The banking industry is awash in giddy talk about how artificial intelligence and machine learning will shake up how business is done.

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On the surface, it looks like good news: Customers’ “primary” banks and credit unions are maintaining that role as very few consumers report that they “switched” financial institutions in 2019, according to BAI Banking Outlook research.

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Over the last decade, financial services innovation has flourished not just in volume but also in variety.

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The all-seeing crystal ball—once relegated to the realms of magic and myth—has entered the real world.

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It turns out that it’s not just the banking industry’s conservative nature and relatively slow innovation cadence that makes them a juicy target for fintechs.

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It’s a fact of banking life: Financial institutions must obey strict operating standards to prevent financial misstatements, mitigate fraud and safeguard against failure.

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Every company—from the largest tech giants to small businesses you’ve never heard of—faces the possibility of a cyber threat.

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A recent BAI Banking Outlook study identified three areas among the top business challenges and priorities for financial services leaders: acquiring new customers, enhancing the mobile channel experience and making better use of consumer data to improve products and service recommendations.

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Innovation has become practically synonymous with “new”: In-new-vation, you could say.

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