Trends & Innovations

According to the BAI Banking Outlook: Trends in 2020 survey, roughly half of Millennial, Gen X and Gen Z consumers expressed a willingness to switch financial services providers for better banking apps and digital platform capabilities.

Tumultuous shifts in the financial services industry over the past decade have cast many banks adrift in stormy seas of change.

I’ve always felt that reporters and editors have some of the best vantage points in the house.

Blockchain technology is a promising disruptor for dozens of current industries for a simple reason: It enables trusted digital relationships without centralized administration.

It’s fascinating to recall that less than 40 years ago, the internet and banks had literally yet to connect.

Conventional wisdom would have us believe that banks and fintech startups mix about as well as oil and water.

Not Supported Getting to the heart of serving small- and medium-sized businesses has been a heartache for banks, as they struggle to make many work-intensive transactions into a large, meaningful chunk of volume.

Banks have traditionally focused on an approach where businesses view the world through a banking lens.

Not Supported Whatever the months ahead hold for technology in financial services—from open banking to closing the gaps between fintechs and banks—the future is coming faster than ever.