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Digital transformation that triumphs

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Whether it benefits customers and employees on the front end or core systems on the back end, digital transformation is a top shelf to-do for banks in 2019. But it’s not as though the imperative comes with easy-to-follow instructions where “tech gadget a” plugs into “tough problem b.”

Here to share her smart strategies this podcast, we have Kristiane Koontz, executive vice president, director of banking transformation at Zions Bancorporation.

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You can listen to the archive of the podcast on the apps above or visiting BAI’s podcast page.

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For more from Carrie, check out our recent Executive Report: Raising the customer engagement bar.