Quick Q&A: How to improve credit-reporting accuracy & reap the benefits

Jan 24, 2023 / Consumer Banking

Providing accurate consumer information to credit-reporting agencies can be challenging for financial services organizations due to the volume and complexity involved.

Establishing a Fair Credit Reporting Act (FCRA) center of excellence can help ensure accuracy and reduce regulatory risk. It can also create greater operational efficiency and a more positive customer experience.

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Whitepaper

What really matters to banking customers

Feb 2, 2023

Financial institutions are facing new challenges to keep their customers both happy and loyal. Download the Verint Experience Index: Banking Report to learn more about the consumer trends that can help you improve and grow. Download Now...

Consumer Banking

Webinar

What consumers want & how to deliver a true omnichannel experience

Upcoming: Feb 15, 2023

Holly Hughes, BAI CMO, will share BAI’s latest banking channel research and host a conversation with Colleen Wilson, Vice President, Product at MANTL, on what the trends mean for financial services leaders....

Consumer Banking / Customer Experience

Article

Digital experience will remain a challenge in 2023

Jan 20, 2023

By Karl Dahlgren

Our latest BAI Banking Outlook survey shows that customers have noticed improvements in online and digital, but they have more wants and needs.

Consumer Banking

How People Learn and Grow

Compliance training and professional development courses that are efficient, effective and on-point. Give your people the latest industry-approved tools they need to improve performance, reduce operational risk and better serve your customers.

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Contact Our Compliance and Training Team

How Organizations Exceed Expectations

Benchmarking resources to help you better understand your organization’s relative performance. Tailor your preferred reports and leverage the insights to make data-driven decisions with confidence.

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Quick Q&A: How to improve credit-reporting accuracy & reap the benefits

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What really matters to banking customers

What consumers want & how to deliver a true omnichannel experience

Digital experience will remain a challenge in 2023

How People Learn and Grow

How Organizations Exceed Expectations

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