• DJ Haskins
    DJ Haskins Jun 10, 2019

    The top 20 terms consumers use on banking websites

    Knowing these terms will yield actionable insights to jumpstart digital self-service strategy and win valuable business.

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  • The top 20 terms consumers use on banking websites

    DJ Haskins
    DJ Haskins Jun 10, 2019

    Knowing these terms will yield actionable insights to jumpstart digital self-service strategy and win valuable business.

    Read More
  • Why social selling holds the key to winning consumer trust

    Doug Wilber
    Doug Wilber May 23, 2019

    Conquer these three challenges and your bank will soon bask in the social media spotlight.

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  • Five ways to make social media a strong arm of your marketing plan

    Craig Guillot
    Craig Guillot Apr 5, 2019

    The social media noise floor is louder than ever. Here’s how smart banks leverage storytelling and learn to gather leads instead of ‘likes.’

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  • Focused data, focused on customers

    Lauri Giesen
    Lauri Giesen Mar 27, 2019

    In 2019, banks face a critical challenge: turning their data storehouses into their greatest asset in reaching, keeping and serving customers.

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  • Customer journey mapping: The long and winning road

    Holly Hughes_resized2
    Holly Hughes Mar 22, 2019

    Banks that study their customers’ interactions can anticipate needs and remove pain points, paving the way to loyalty and lasting satisfaction.

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  • No data but not dated: Why pre-digital bank marketing methods still work

    Feb 13, 2019

    Data analytics may be where it’s at in 2019. But battle-tested strategies tweaked for the 21st Century can occupy an important place, too.

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  • A guide to effective fintech in 2019

    Lee
    Lee Allum Jan 23, 2019

    Technologies that help employees provide better customer experience and turn work into play will take center stage.

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