Analytics is one thing; analyzing how to apply it another. For all the data complexity, it begins with keeping things simple.
The secret to finding the right balance can’t be found in the biggest pile of big data. But it starts by doing the math on how to multiply the human factor.
Millennials are becoming the biggest consumer and small business owner groups. But smart community banks can land their business.
Yes, technology can advance customer service. But it needs to support a commitment to serve customers through every step of their banking journey.
Millennials and mobile are transforming retail banking. Yet they’re also quick to change platforms if their needs for speed and ease of use.
While bank wealth management groups may not find their younger clients to be profitable initially, working with them is important for the future.
Christopher DeAngelis says Millennials, though raised in a digital milieu, must step up to keep their bank information secure.