• Karen Salamone Apr 12, 2018

    From saving time to time to save: The role money plays in millennial lives

    Banks and credit unions that get past negative stereotypes will find opportunities to help young adults as they build business.

    Read More
  • Alternative music for millennials: New payment options to win them over

    KAREN EPPER HOFFMAN_resized
    Karen Epper Hoffman Apr 7, 2017

    Millennials aren’t yet sold on mobile payments, but banks can start singing their tune with loyalty perks and speedier transactions.

    Read More
  • Meet the millennials: Six smart ways to satisfy their banking needs

    Brian Campbell
    Brian Campbell Mar 23, 2017

    Millennials love and trust banking tech but also hunger for human connections. These steps can build a better millennial-based strategy.

    Read More
  • Content marketing beyond the website

    Chris Burritt Feb 14, 2017

    Bankers are finding that content marketing is not only useful on their websites; it can also engage customers via seminars, webinars, in-branch visits and mobile devices.

    Read More
  • Podcast: Millennials and community banking

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 3, 2017

    Business and technology expert Graham Seel shares his insights on how community-based financial services organizations can build a good user experience, especially where millennials are concerned.

    Read More
  • How banks understand — or underestimate — female millennials

    Robert Stowe England
    Robert Stowe England Jan 25, 2017

    Millennials now lead an economic juggernaut. But to the extent women differ from men, banks may have catching up to do.

    Read More
  • Drowning in data, starving for insight: Starting the customer analytics journey

    Matt Lindsay_resized
    Matt Lindsay Dec 15, 2016

    Analytics is one thing; analyzing how to apply it another. For all the data complexity, it begins with keeping things simple.

    Read More
  • Dealing in digital, connecting with customers: Are banks’ priorities aligned with consumer preference?

    Anne Patton_resized
    Anne Patton Dec 13, 2016

    The secret to finding the right balance can’t be found in the biggest pile of big data. But it starts by doing the math on how to multiply the human factor.

    Read More