To reverse their declining share of mobile bill pay customers, banks need to view bill pay as a customer retention tool with long-term revenue-generating possibilities.
The so far disappointing rollout of EMV chip cards could spur consumers to gravitate to mobile wallets for payments.
While same-day ACH transactions offer the promise of expedited payments, the need for upgraded fraud protection poses serious cost issues for community banks.
To keep their payments operations from getting lost in a fog of buzzwords and fancy technology, bankers need to work from a payments playbook that focuses on revenue.
While many small businesses remain wedded to paper checks, banks should move now to offer them electronic alternatives, says BAI Payments Connect 2014 panelists.