• Jason O'Brien_resized
    Jason O'Brien May 31, 2016

    Improving bill pay for customer retention

    To reverse their declining share of mobile bill pay customers, banks need to view bill pay as a customer retention tool with long-term revenue-generating possibilities.

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  • Improving bill pay for customer retention

    Jason O'Brien_resized
    Jason O'Brien May 31, 2016

    To reverse their declining share of mobile bill pay customers, banks need to view bill pay as a customer retention tool with long-term revenue-generating possibilities.

    Read More
  • EMV loss may be mobile wallet gain

    Nasreen Quibria2
    Nasreen Quibria Jan 19, 2016

    The so far disappointing rollout of EMV chip cards could spur consumers to gravitate to mobile wallets for payments.

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  • Same-day ACH cost burden for community banks

    Damien Hugoo Apr 27, 2015

    While same-day ACH transactions offer the promise of expedited payments, the need for upgraded fraud protection poses serious cost issues for community banks.

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  • Payments Revenue Playbook

    Sam Kilmer Apr 24, 2014

    To keep their payments operations from getting lost in a fog of buzzwords and fancy technology, bankers need to work from a payments playbook that focuses on revenue.

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  • Migrating Small Businesses to Electronic Payments

    Charles Keenan Mar 10, 2014

    While many small businesses remain wedded to paper checks, banks should move now to offer them electronic alternatives, says BAI Payments Connect 2014 panelists.

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