The ’60s innovation remains a retail banking staple—but a spotty marketing tool. Can the ATM mature into more than a cash dispensary?
Economic pressures and government regulation have accelerated the use of debit over credit cards during the last two years, according to a BAI Research/Hitachi Consulting study.
With consumer loan demand anemic, banks need to focus on deeper relationships, says consultant Bill Handel.
While the popularity of general-purpose reloadable prepaid cards is growing at a fast clip, banks need to weigh the pros and cons of offering them.