• Steve Gilde
    Steve Gilde Jun 6, 2018

    How banks can navigate a post-EMV chip environment

    Despite the headaches and hoops, banks that recognize and adapt to EMV as a new normal can win in the marketplace.

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  • Handling Global Banking at the Local Level

    • Brian Evetts
    • Rob Hewitt
    May 10, 2013

    Banks looking to expand their global offerings should carefully assess the new risks and the full scope of their customers’ needs to avoid unforeseen (and unpleasant) surprises.

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  • Getting Results from Process Improvement

    Kristin S. Kroeger Apr 29, 2013

    Successful process improvement programs require asking the right questions and engaging employees in the process.

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  • Best Practices for Mobile Remote Deposit Capture

    James Debello Jan 23, 2013

    Best practices for mobile remote deposit capture include integrating into existing mobile systems, prequalification of customers and social media-based marketing.

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  • Decision Time for Banks on Mobile Wallet

    Amir Tabakovic Jan 4, 2013

    Whether they fly solo or with partners, financial institutions need to begin placing their bets in the mobile wallet game.

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  • Three Keys to Success in Mobile Wallets

    Jana Hamel Aug 29, 2012

    Mobile wallets can provide a big win for banks if they base their offerings on the key principles of utility, partnerships and the customer relationship.

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  • Mobile RDC Wins Customers

    Lauri Giesen
    Lauri Giesen Aug 27, 2012

    For an enthusiastic but still-small segment of customers, mobile check deposit is a winning innovation.

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  • Staying Top of Mobile Wallet

    Peter Olynick Aug 22, 2012

    As the mobile wallet train leaves the station, banks will discover that a ‘fast follower’ strategy risks leaving them behind.

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