• Jamie Armistead
    Jamie Armistead Apr 2, 2020

    The next frontier of customer engagement

    The use of peer-to-peer payments is growing among older generations and for businesses.

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  • Podcast: The future of payments—get ready for a wild ride

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 13, 2018

    Accenture’s Tommy Marshall shares his insights around the mega trends driving the future of payments and what financial institutions need to watch out for in the year ahead.

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  • How to handle questions about cryptocurrency from your customers

    Patrick Sanders
    Patrick Sanders Feb 2, 2018

    Given their volatility and lack of central bank backing, bitcoin and other cryptocurrencies represent real danger for financial services clients.

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  • AI, as in actionable insights: The future of artificial intelligence in payments

    Fran Duggan
    Fran Duggan Feb 1, 2018

    Consumers are starting to chat up their devices. As the devices chat back, banks can join the conversation with improved, expanded service.

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  • Needles and PINs: From jackpotting to skimming, why ATMs are more vulnerable than ever

    Howard Altman_resized
    Howard Altman Jan 31, 2018

    The Secret Service is warning banks of a new ATM hack that’s hit the U.S. Here’s how to fight the forms of fraud aimed at teller machines.

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  • A double play that pays: Two profit-driving payment innovations for regional banks

    • Bob Olson
    • Naganand Jagadeesh
    Jan 12, 2018

    Regional banks that cede rich opportunities to big banks and fintechs can still grab a piece of the payments pie. Here’s how.

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  • Cash is sin-king? The evolving state of cash and electronic payments in the U.S.

    Ed Obrien
    Ed O'Brien Jan 11, 2018

    Nations such as Sweden are well on their way to going cashless. When, if any time soon, could the U.S. follow suit?

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  • The wholesale truth: Four strategies to become a payments leader

    • Stefan Dab
    • Mohammed Badi
    Dec 28, 2017

    Streamlined processes and smart digital practices hold the key to wholesale bank success in 2018.

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