As millennials’ spending power grows and Gen Z waits in the wings, banks need to learn how these groups embrace high-tech—now.
To reverse their declining share of mobile bill pay customers, banks need to view bill pay as a customer retention tool with long-term revenue-generating possibilities.
A combination of self-assessment, automation and performance and stress testing can help protect payments systems from unexpected problems.
To help increase the use of mobile wallets by consumers, banks should consider beaming technology that can transmit barcodes into the POS system.
Mitek’s Mobile Verify captured the BAI Innovation Showcase Award at BAI Payments Connect 2016 for automating ID authentication to boost mobile account opening success rates.
For cash-poor customers, the best thing a bank can do is speed up funds availability – as long as fraud controls keep pace.
To combat payments fraud, banks should offer their corporate customers more control and visibility to stop unauthorized transactions.
Although interest in digital payments increases rapidly, the use of old-fashioned cash is likely to persist for a good while longer.