Financial institutions may accept six or more payment types, while customers need simpler, more-efficient payment solutions.
If October’s ATM liability shift for MasterCard teaches us anything, it’s that decisive, proper preparation remains key.
Card providers can’t stop government regulation on interchange fees. But they can focus their card portfolios to make them more personal, productive and nimble.
Even as the U.S. makes initial moves towards a real-time payments system, industry experts acknowledge that the transformation will be slow.
Although regulatory authorities are tempted to over-reach when designing faster payments systems, they would be better off encouraging competition and market forces.
To reverse their declining share of mobile bill pay customers, banks need to view bill pay as a customer retention tool with long-term revenue-generating possibilities.
A combination of self-assessment, automation and performance and stress testing can help protect payments systems from unexpected problems.
To help increase the use of mobile wallets by consumers, banks should consider beaming technology that can transmit barcodes into the POS system.