• Mehmet Sezgin
    Mehmet Sezgin Oct 25, 2018

    Make your credit card the consumer’s choice: payments, loyalty and the mobile app

    As millennials’ spending power grows and Gen Z waits in the wings, banks need to learn how these groups embrace high-tech—now.

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  • Improving bill pay for customer retention

    Jason O'Brien_resized
    Jason O'Brien May 31, 2016

    To reverse their declining share of mobile bill pay customers, banks need to view bill pay as a customer retention tool with long-term revenue-generating possibilities.

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  • Three strategies for protecting payment systems

    Jim Perry_resized
    Jim Perry May 25, 2016

    A combination of self-assessment, automation and performance and stress testing can help protect payments systems from unexpected problems.

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  • Enhancing mobile wallets with beaming technology

    George Garrick
    George Garrick May 24, 2016

    To help increase the use of mobile wallets by consumers, banks should consider beaming technology that can transmit barcodes into the POS system.

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  • Mobilizing account opening

    Anne Gabriel_resized
    Anne Rawland Gabriel Apr 18, 2016

    Mitek’s Mobile Verify captured the BAI Innovation Showcase Award at BAI Payments Connect 2016 for automating ID authentication to boost mobile account opening success rates.

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  • Faster funds availability for customers

    Lou Anne Alexander_resized3
    Lou Anne Alexander Apr 6, 2016

    For cash-poor customers, the best thing a bank can do is speed up funds availability – as long as fraud controls keep pace.

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  • Enlisting the customer in fighting payments fraud

    Debbie Peace_resized
    Deborah Peace Mar 8, 2016

    To combat payments fraud, banks should offer their corporate customers more control and visibility to stop unauthorized transactions.

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  • Digital wallets not yet ready for prime time

    Suman Kumar Chandra_resized
    Suman Kumar Chandra Mar 7, 2016

    Although interest in digital payments increases rapidly, the use of old-fashioned cash is likely to persist for a good while longer.

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