• Stephanie Foster and Dennis Wang Jan 15, 2020

    Cut the back-office payments chaos in 2020

    Financial institutions may accept six or more payment types, while customers need simpler, more-efficient payment solutions.

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  • Chips off the bold block: America’s EMV compliance challenges

    Harold Pruitt_resized
    Harold Pruitt Nov 17, 2016

    If October’s ATM liability shift for MasterCard teaches us anything, it’s that decisive, proper preparation remains key.

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  • Money in the midst of change: Three ways to drive card portfolio profitability

    Render Dahiya
    Render Dahiya Oct 3, 2016

    Card providers can’t stop government regulation on interchange fees. But they can focus their card portfolios to make them more personal, productive and nimble.

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  • Real-time payments for the U.S.? Not anytime soon

    Carol Wolf Aug 9, 2016

    Even as the U.S. makes initial moves towards a real-time payments system, industry experts acknowledge that the transformation will be slow.

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  • The regulatory effect in faster payments

    Eric Grover_resized
    Eric Grover Jul 8, 2016

    Although regulatory authorities are tempted to over-reach when designing faster payments systems, they would be better off encouraging competition and market forces.

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  • Improving bill pay for customer retention

    Jason O'Brien_resized
    Jason O'Brien May 31, 2016

    To reverse their declining share of mobile bill pay customers, banks need to view bill pay as a customer retention tool with long-term revenue-generating possibilities.

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  • Three strategies for protecting payment systems

    Jim Perry_resized
    Jim Perry May 25, 2016

    A combination of self-assessment, automation and performance and stress testing can help protect payments systems from unexpected problems.

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  • Enhancing mobile wallets with beaming technology

    George Garrick
    George Garrick May 24, 2016

    To help increase the use of mobile wallets by consumers, banks should consider beaming technology that can transmit barcodes into the POS system.

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