BAI gives financial services leaders the confidence to make smart business decisions, every day.
Trusted, Accurate & Relevant Online Training Courses for Banks & Financial Institutions
Your trusted source for actionable insights and groundbreaking ideas.
In 10 years, the banking landscape has accelerated to digital warp speed, bringing with it mobile apps, remote deposit capture, chatbots, upstart startups and the first stirrings of artificial intelligence. But is the temptation to keep up a trap that compels financial institutions to try being all things to all people? Julien Courbe, who leads PwC’s U.S. Financial Services Advisory, weighs in on how banks can gain focus and renewed perspective through picking the right projects—and leveraging the never-ending endgame of stellar customer experience.
From the podcast:
Listen weekly on BAI Banking Strategies or subscribe to the podcast via:
You can listen to the archive of the podcast on the apps above or visiting BAI’s podcast page.
Want more Banking Strategies? Sign up for our free newsletter!
Webinar
Upcoming: Feb 15, 2023
Whitepaper
Jan 24, 2023
Article
Jan 23, 2023
By Al Pascual
Compliance training and professional development courses that are efficient, effective and on-point. Give your people the latest industry-approved tools they need to improve performance, reduce operational risk and better serve your customers.
Benchmarking resources to help you better understand your organization’s relative performance. Tailor your preferred reports and leverage the insights to make data-driven decisions with confidence.