• JON VOORHEES_Final
    Jon Voorhees Dec 15, 2017

    Five things we all get wrong about branch transformation

    Today’s game plans are as varied (and confusing) as diet plans. Here’s how a branch strategy veteran separates truth from myth.

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  • Five things we all get wrong about branch transformation

    JON VOORHEES_Final
    Jon Voorhees Dec 15, 2017

    Today’s game plans are as varied (and confusing) as diet plans. Here’s how a branch strategy veteran separates truth from myth.

    Read More
  • Podcast: Branches, branch tech and the future of banking in 2018

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Dec 12, 2017

    Kerim Tumay, vice president of marketing for Kiran Analytics, discusses the role of data best practices and what's driving the industry forward in terms of branch evolution done right.

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  • Podcast: Emotional bonds, customer connection and lasting loyalty

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 28, 2017

    Dan Leemon of Motista explains the links between values and needs, market segments, and how resonating with the right emotions attracts much more loyal, profitable customers.

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  • Why SMB lending equals smart money for banks

    Chance Castellucio
    Chance Castellucio Nov 27, 2017

    Banks and credit unions have the funding; small-to-medium sized businesses need it. So how come the two sides remain disconnected?

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  • Podcast: How and why incentives excite employees

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 17, 2017

    Chris Thurmond of First Tennessee Bank explains the finer points of employee incentive programs, including how such packages spark loyalty and efficiency in the workforce.

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  • Podcast: A community bank’s drive to thrive

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 14, 2017

    Nancy Graves, CEO of the Bank of New Jersey, shares how her institution found its place in the market, which in turn has preserved an excellent standing among its Garden State clientele.

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  • A green bill of health: Understanding the profit and potential of financial wellness plans

    Steve Parnell
    Steve Parnell Oct 26, 2017

    Helping employees manage short- and long-term savings reduces stress, boosts productivity and benefits plan sponsors and advisors.

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