Chat channels and other digital tools can help community banks maintain their personal touch during social distancing.
Winding down specials will reduce interest rate risk, while a shorter liability profile can protect net margin.
Video engagement tools and secure screen-sharing are among the ways to work around social distancing.
Jeff Korzenik, chief investment strategist at Fifth Third Bank, offers his insights on how long and deep the economic downturn may be as a result of the coronavirus and how financial institutions may be affected.
How will the role of financial advisor expand from wealth coach to all-around life coach as boomers and Gen Xers make room for millennials and Gen Z? Cam Marston of Generational Insights shares his research with BAI managing editor Terry Badger on the new season of BAI Banking Strategies Podcast.
Genuinely engaging the 18- to 23-year-old demographic as they enter the workforce and begin building their own wealth can translate to loyal, lifetime customers.
Technology attracts the attention, but it’s only the beginning of the journey