• Guenther Hartfeil
    • Gianna Whitver
    Nov 30, 2016

    Deposits, withdrawals: Five strategies to reconfigure branches, free up capital and fund growth

    In an age of new channel investment, banks must restructure physical distribution and unlock value from hard assets in branches.

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  • Deposits, withdrawals: Five strategies to reconfigure branches, free up capital and fund growth

    • Guenther Hartfeil
    • Gianna Whitver
    Nov 30, 2016

    In an age of new channel investment, banks must restructure physical distribution and unlock value from hard assets in branches.

    Read More
  • In a mobile wallet world, banks seek upwardly mobile edge

    Lauri Giesen Nov 29, 2016

    Digitally, there’s room in a mobile wallet for all. But every bank wants their cards used first. How can they make that happen?

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  • Mobilizing the mobile future of branch banking: Self-service technology

    Suzi McNicholas_resized
    Suzi McNicholas Nov 15, 2016

    Bank branches can do more to take customers out of the line — and streamline the in-person experience in the process.

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  • No small talk: How chatbots fit into your omnichannel strategy

    David Sosna_resized
    David Sosna Oct 31, 2016

    In an age when roughly one in four apps are forgotten after one use, chatbots have the potential to turn conversations into customers.

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  • How lenders can use dynamic pricing to maximize profits

    Photo_Robert Phillips PhD_hi-res
    Robert Phillips Oct 26, 2016

    Just as airlines have proven, customers who need speed and convenience are more open to higher prices.

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  • Another view of bank branch closings: When short-term gain equals long-term pain

    Marvin Weiss_resized
    Marvin Weiss, PhD Oct 25, 2016

    The divestment of a physical location wipes out valuable investment in staff, and close ties to local banking customers.

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  • Peerless ideas, pleased customers: How to overcome 3 challenges in managing the life of the loan

    Libby_Headshot
    Libby Bierman Oct 21, 2016

    The journey from inefficiency to transparency, and more, begins with these essential steps.

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