• Jim Kearney
    • Erik Steffensen
    Mar 14, 2019

    Cutting the branches: The case for letting go of physical locations

    Can banks improve their personalized experiences with fewer branches? The answer may surprise you.

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  • Cutting the branches: The case for letting go of physical locations

    • Jim Kearney
    • Erik Steffensen
    Mar 14, 2019

    Can banks improve their personalized experiences with fewer branches? The answer may surprise you.

    Read More
  • The branch acquisition quandary: cherry picking profits versus the pits

    Mar 1, 2019

    Buying branches can chart a fast route to market share. But more than ever, purchasers must prepare a long, cautious checklist.

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  • Podcast: An insider’s guide to risk and data management

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 29, 2019

    Terry Ammons, a partner at PKM, discusses how a financial institution can safeguard data and manage risk in vendor relationships.

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  • Podcast: Getting to the bottom of great customer experience in 2019

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 22, 2019

    Kerim Tumay, vice president of marketing for Kiran Analytics, discusses the ways banks can leverage great in-person customer experience to build loyalty, reduce churn and outdistance the competition.

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  • Podcast: Realizing phenomenal potential of data in 2019

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 15, 2019

    Kunal Chopra. leader of Gradient Ascent's financial services practice, discusses the ways banks can make the most of their data in 2019.

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  • Five branch strategies for 2019

    Dave Kerstein_resized
    David Kerstein Jan 1, 2019

    Robotics? Data nerds? Better front-line tools? Use these strategies to reap near-term success and outflank the competition for the long haul.

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  • Podcast: The big branch trends for 2019

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 1, 2019

    David Kerstein, president of Peak Performance Consulting Group, shares his views on what lies ahead for branch banking in 2019.

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