• Katie Kuehner-Hebert
    Katie Kuehner-Hebert Aug 31, 2017

    The changing face of channel migration

    At October’s financial services conference, the Regions Bank executive will share insights on pitfalls, pace and prioritization.

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  • Culling the network of underperforming branches

    Meredith Deen1
    Meredith Deen Mar 2, 2015

    Low-volume branches can depress institutional profitability unless management takes proactive steps to minimize their impact.

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  • Building a Bank for Today from Scratch

    John Schlesinger Dec 5, 2014

    Bankers have been warned for decades that their core systems are obsolete, a view that is reinforced if you envision how a bank would look like today if built from scratch.

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  • Optimizing Staff Scheduling for Improved Branch Performance

    Jim Delapa Nov 19, 2014

    Improving sales and service performance in branches requires solving three challenges of staff capacity optimization: inefficient systems, unreliable data and outdated analytics.

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  • Reducing Wait Times for Branch Efficiency

    Meredith Deen1
    Meredith Deen Nov 10, 2014

    Banks struggling to improve the efficiency of their branches should take a close look at the amount of time customers have to wait for service.

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  • Rightsizing the Branch

    Jeff Detlefsen Oct 29, 2014

    Analyzing deposits per-square-foot can help financial institutions determine whether they’re better off with one larger branch or two smaller locations.

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  • Branch of the Future Network Innovations

    Jim Henschel Oct 28, 2014

    Bankers preparing their branches for next-generation technology need to consider as well network innovations to improve bandwidth.

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  • Mobile Technology from the Branch Perspective

    Meredith Deen1
    Meredith Deen Oct 17, 2014

    In their eagerness to sign up customers for mobile banking, financial institutions should not overlook the capabilities of mobile technology in the branch.

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