• David Eads
    David Eads Sep 13, 2018

    Winning beyond share of wallet: What’s your relationship value?

    Banks focused on the wallet metric need to start with attracting new customers in the first place—and keeping them.

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  • Winning beyond share of wallet: What’s your relationship value?

    David Eads
    David Eads Sep 13, 2018

    Banks focused on the wallet metric need to start with attracting new customers in the first place—and keeping them.

    Read More
  • Aggregate to innovate: Five smart strategies that shape banks for the future

    Philippe Dintrans_resized
    Philippe Dintrans Sep 12, 2018

    Open banking and "banking as a service" are here. Here’s how savvy banks can seize on these high-tech changes.

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  • File under ‘opportunity’: Attracting customers who lack credit records

    Eric Hathaway Aug 24, 2018

    Yes, there are risks to working with people with thin (or no) credit histories. Enter alternative data.

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  • When consumer collection leads to consumer rejection

    Andrew Beddoes
    Andrew Beddoes Aug 9, 2018

    Banks that improve their approach to the pursuit of late payments could bolster consumer loyalty, especially among young affluent adults.

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  • Why digitized portfolios give lenders a competitive advantage

    Scott McCarthy
    Scott McCarthy Jul 23, 2018

    Especially in sectors such as the construction industry, digitization cuts lender risk and leads to smart portfolio decisions.

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  • Podcast: Retail banking's summer of challenges and changes

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 12, 2018

    Betty Cowell, senior advisor at Simon-Kucher & Partners, shares what banks large and small can expect on the retail front in the second half of 2018.

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  • How companion deposit accounts attract the capital banks need

    Neil Stanley_resized
    Neil Stanley Jun 8, 2018

    Tying this product to CD-level rates may sound unusual. But played the right way, it helps banks and customers score satisfying wins.

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