Banks focused on the wallet metric need to start with attracting new customers in the first place—and keeping them.
Checking account redesign can boost profitability if the account designers carefully match features with their targeted customer segments.
While payday or cash-advance credit is a regulatory no-no, financial institutions have other valid options for making small dollar loans.
Banks hoping for a successful new product roll-out need to roll up their sleeves and dig much deeper than the vendor’s statement of work.
An analysis of the link between the asset size of banks and the yield they pay on deposits shows that the bigger the bank, the lower the yield.
Successful bank mergers require one often-overlooked feature: price and product integration.
As baby boomers retire, they are likely to avoid the traditional time deposit in favor of customized solutions that address their needs more directly.
Timely information about competitor deposit pricing behavior can save a bank substantial interest expense.