Success is a three-part process: Define your strategy, learn your customers’ needs and size up the competition’s offerings.
Customer data provides a treasure trove of information that banks can utilize to design new products.
Commercial lenders need to get back to the original essence of “know your customer” as the fundamental principle of banking.
Checking account redesign can boost profitability if the account designers carefully match features with their targeted customer segments.
While payday or cash-advance credit is a regulatory no-no, financial institutions have other valid options for making small dollar loans.
Banks hoping for a successful new product roll-out need to roll up their sleeves and dig much deeper than the vendor’s statement of work.
An analysis of the link between the asset size of banks and the yield they pay on deposits shows that the bigger the bank, the lower the yield.
Successful bank mergers require one often-overlooked feature: price and product integration.