• David Eads
    David Eads Sep 13, 2018

    Winning beyond share of wallet: What’s your relationship value?

    Banks focused on the wallet metric need to start with attracting new customers in the first place—and keeping them.

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  • Ten Likely Scenarios for Rising Deposit Rates

    Dan Geller Feb 11, 2014

    Once deposit rates start rising this year, the banking industry will incur relatively high interest expense due to the inelasticity of consumer deposits in a rising-rate environment.

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  • Deposit Strategy in a Rising Rate Environment

    • Sherief Meleis
    • Richard Solomon
    • Adam Stockton
    Nov 12, 2013

    Although deposit rates traditionally lag in a rising rate cycle, the next cycle may be different, putting pressure on banks to improve their deposit pricing skills now.

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  • Perfect Storm for Rising Deposit Rates

    Dan Geller Sep 4, 2013

    After six years of extreme insensitivity to falling interest rates, deposits are becoming more price sensitive, suggesting that banks will soon need to pay higher rates.

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  • A Payments Approach to Checking Services and Pricing

    • Robert C. Giltner
    • Doreen A. Rademacher
    Aug 14, 2013

    To replicate the fast growth of nonbank providers, banks need to market payment services as features that can be added to any checking account rather than as part of existing accounts.

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  • Turning Point at Hand for Interest Rates?

    Dan Geller Jun 25, 2013

    The Fed generally raises interest rates within 12 months after deposit rates cease declining and begin turning up; such a turning point appears to be in sight.

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  • Using Analytics for New Product Design

    Tyson Nargassans Jun 19, 2013

    Customer data provides a treasure trove of information that banks can utilize to design new products.

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  • Know Your Customer No Longer Passé

    • Rob Stansfield
    • Alan Thompson
    Jun 10, 2013

    Commercial lenders need to get back to the original essence of “know your customer” as the fundamental principle of banking.

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