• BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 12, 2018

    Podcast: Retail banking's summer of challenges and changes

    Betty Cowell, senior advisor at Simon-Kucher & Partners, shares what banks large and small can expect on the retail front in the second half of 2018.

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  • Using Analytics for New Product Design

    Tyson Nargassans Jun 19, 2013

    Customer data provides a treasure trove of information that banks can utilize to design new products.

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  • Know Your Customer No Longer Passé

    • Rob Stansfield
    • Alan Thompson
    Jun 10, 2013

    Commercial lenders need to get back to the original essence of “know your customer” as the fundamental principle of banking.

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  • The Next Wave of Checking Redesign

    • Hugh Gallagher
    • Gordon Goetzmann
    • Jim McCormick
    May 17, 2013

    Checking account redesign can boost profitability if the account designers carefully match features with their targeted customer segments.

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  • Banking’s Big Opportunity with Small Dollar Loans

    • Robert C. Giltner
    • Gregory S. Schreacke
    May 7, 2013

    While payday or cash-advance credit is a regulatory no-no, financial institutions have other valid options for making small dollar loans.

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  • Best Practices for New Product Roll-Outs

    Tim Daley Mar 20, 2013

    Banks hoping for a successful new product roll-out need to roll up their sleeves and dig much deeper than the vendor’s statement of work.

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  • The Size Advantage in Deposit Pricing

    Dan Geller Feb 22, 2013

    An analysis of the link between the asset size of banks and the yield they pay on deposits shows that the bigger the bank, the lower the yield.

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  • Price and Product Integration in Mergers

    • Jens Baumgarten
    • David Chung
    • Georg Wuebker
    Feb 12, 2013

    Successful bank mergers require one often-overlooked feature: price and product integration.

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