• BAI_Logo_Primary_RGB
    BAI Oct 29, 2019

    Podcast: Direct insights on direct banks

    Who is using direct banks and why? How do their customers define convenience? BAI’s Jason Mencias and Mark Riddle share insights from the latest BAI Banking Outlook report on this week’s podcast.

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  • Podcast: Direct insights on direct banks

    BAI_Logo_Primary_RGB
    BAI Oct 29, 2019

    Who is using direct banks and why? How do their customers define convenience? BAI’s Jason Mencias and Mark Riddle share insights from the latest BAI Banking Outlook report on this week’s podcast.

    Read More
  • Video: The state of digital transformation in banking today

    Holly Hughes_resized2
    Holly Hughes Oct 28, 2019

    What are the key issues surrounding digital transformation? How can financial services leaders converge technology with customer experience? Watch the discussion between BAI's Holly Hughes, FinTech Forge’s Jason Henrichs and Amount’s Kevin Lewis.

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  • There’s no doubt: Direct banks are here to stay, winning consumers along the way

    Karl Dahlgren
    Karl Dahlgren Oct 1, 2019

    Consumers have changed the way they view convenience, and direct banks have played a major role.

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  • Digital transformation’s top 10: The impact factors that matter

    Jeanne Pinder_resized
    Jeanne Pinder Sep 26, 2019

    As new fiscal years begin and the banking industry approaches 2020, here are the 10 leading digital transformation priorities financial institutions will want to keep on the radar.

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  • Beyond gadgets and widgets, an outstanding ‘phygital’ experience

    Craig Guillot
    Craig Guillot Sep 20, 2019

    As a word, it combines ‘digital’ and ‘physical.’ As a concept, it opens the door for banks to make big wins in customer experience.

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  • Online meets top of mind: The critical need for continuity in the digital banking experience

    Nikhil Lakhanpal
    Nikhil Lakhanpal Sep 11, 2019

    What banks do on the web may not match what customers expect. But you can connect with them by connecting the dots in their online journey.

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  • The must-haves for success in digital transformation

    Anthony Macciola
    Anthony Macciola Sep 9, 2019

    Start with mobile onboarding and process intelligence to leverage AI technology and automation to the max.

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