• Samir Suri
    Samir Suri Mar 7, 2019

    Build, buy or partner: fintech viewed through the digital lending lens

    As banks and credit unions plot their next moves, harnessing fintech power for loans is more urgent than ever. Is partnering the way to go?

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  • Build, buy or partner: fintech viewed through the digital lending lens

    Samir Suri
    Samir Suri Mar 7, 2019

    As banks and credit unions plot their next moves, harnessing fintech power for loans is more urgent than ever. Is partnering the way to go?

    Read More
  • Evolving the digital customer journey in 2019 and beyond

    Keith Pearce Jan 18, 2019

    Seamlessly integrated channels and precise journey maps hold the keys to stellar customer experience.

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  • Banking’s tech versus touch challenge (and what to do about it)

    Peter Harlamon
    Peter Harlamon Dec 6, 2018

    Automation and artificial intelligence have major limits, especially in solving sticky problems and deepening relationships

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  • Mobile on the move: Creating a more versatile banking channel

    Jeanne Pinder_resized
    Jeanne Pinder Dec 3, 2018

    Forward-thinking banks have a chance to think beyond the walls of the institution and build exciting bridges in the customer journey.

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  • For banks, the surest path to digital transformation excellence

    Peter Ku
    Peter Ku Nov 21, 2018

    Data may be complex, but its management needs to be simple—and that’s just the start of a smart digital strategy.

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  • The analytics lift: How to improve branch productivity and customer experience

    Kerim Tumay
    Kerim Tumay Nov 20, 2018

    You’ve heard data is the new gold in financial services. Now’s the time to mine your operation’s numbers so you can staff up right and deliver outstanding service.

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  • Three digital transformation strategies that breed success

    Sonny Singh_resized
    Sonny Singh Oct 31, 2018

    Beyond executing the basics, banks must accelerate into the next digital shift before frustrated customers head for the exits.

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