• Katie Kuehner-Hebert
    Katie Kuehner-Hebert Aug 31, 2017

    The changing face of channel migration

    At October’s financial services conference, the Regions Bank executive will share insights on pitfalls, pace and prioritization.

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  • Podcast: How banks build winning innovation teams

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 26, 2017

    Bennett Bradley of BB&T discusses the bank’s initiatives to identify and champion prime areas for innovation.

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  • Gaining experience with customer experience: Advanced digital banking is key to improvement

    Ed Obrien
    Ed O'Brien May 23, 2017

    Financial institutions that seek a competitive edge must innovate—faster. But while some new twists meet customer wants, others create frustration.

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  • Cell your bank: The benefits of mobilizing your dollars

    Joe_Bartolotta-200x300
    Joe Bartolotta Apr 5, 2017

    While no formula can pinpoint an exact return on investment, banks that enhance their mobile offerings can reap big rewards.

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  • Why banks need real-time speech analytics for compliant customer interactions

    John Cray_resized - High Res4 copy
    John Cray Feb 15, 2017

    Old-school voice automation understands simple phrases. Now, the technology allows for new levels of speech comprehension and compliance excellence.

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  • Core competency: A savvy map for transforming core banking solutions

    Satya Das
    Satya Swarup Das Jan 18, 2017

    It’s not necessarily a race against time or competitors. But to claim the prize, banks need to run like a well-oiled machine.

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  • Green alert: How proactive alerts drive customer engagement

    Jaime Deterding_resized
    Jamie Deterding Jan 13, 2017

    Consumers are ready for more alerts in the years ahead. Are banks ready to turn that reality into opportunity?

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  • Meet and beat the rising storm: The new digital era for wealth management

    Steve Ridder
    Steve Ridder Jan 9, 2017

    Disruption has created a change-or-die dynamic for financial institutions. But smart change creates a coveted result: success.

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