• Rajesh Bhat
    Rajesh Bhat Nov 1, 2018

    Know your ‘rights’: How to leverage personalized data to make financial relationships sticky and profitable

    Do you get to your customers at the right place and time—and in the right way? Here’s how to leverage tech to deepen relationships.

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  • Collections for Customer Care (and Retention)

    Tom Miller May 24, 2011

    Collection agents can not only help banks salvage bad debt but also preserve customer relationships that will demonstrate value once the economy recovers.

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