• KAREN EPPER HOFFMAN_resized
    Karen Epper Hoffman Sep 13, 2017

    For consumers, piqued interest on rising deposit rates

    Gone are the days when banks could count on depositors seeking shelter from the recession. With rising rates, how can banks rise to the occasion?

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  • From branches to big data: Five predictions for 2017

    Dave Kerstein_resized
    David Kerstein Jan 6, 2017

    So begins a new year, a new administration and new possibilities in the ways banks will approach business and operations.

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  • Betting on the bot: How chatbots will change the face of banking in 2017

    Lauri Giesen
    Lauri Giesen Jan 4, 2017

    Following consumer affection for chatbots, some banks will use them to help customers monitor finances. But how—and are they secure?

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  • Staying ahead of saturation: Three dimensions of universe expansion for personal loans

    • Ryan James Boyle
    • Ezra Becker
    Jan 3, 2017

    It’s not just a matter of perusing credit scores, but reading between the lines to find worthy loan customers banks would otherwise miss.

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  • Top 10 retail banking trends for 2017

    Jim Marous_resize
    Jim Marous Jan 2, 2017

    New research points the way forward in categories from customer experience to artificial intelligence.

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  • A core issue: Surgically replacing core banking platforms

    • Bob Reveal
    • Matthias Loh
    • Jan Muralitharan
    • Wim Geurden
    Dec 19, 2016

    Core banking systems take time and money to overhaul and replace. Often it’s best to proceed one element at a time.

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  • Pieces in place: Lessons from BAI Beacon and the Rubik's Cube model of APIs

    Manish Grover
    Manish Grover Dec 14, 2016

    Even in a tech-first banking world, key steps towards change can switch sequence so long as you keep your goals in sight.

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  • Dealing in digital, connecting with customers: Are banks’ priorities aligned with consumer preference?

    Anne Patton_resized
    Anne Patton Dec 13, 2016

    The secret to finding the right balance can’t be found in the biggest pile of big data. But it starts by doing the math on how to multiply the human factor.

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