• Greg Wempe
    Greg Wempe Feb 21, 2019

    Taking the financial squeeze out of margin compression

    As a potential profit indicator, measuring cost of funds falls short. Here’s why cost of deposits makes for a better yardstick.

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  • Answering fintech’s multiple-choice question: Build, buy or partner?

    Patrick Sanders
    Patrick Sanders Aug 10, 2018

    There’s no set response, as the best solution varies from bank to bank and hinges on factors far beyond high-tech nuts and bolts.

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  • When consumer collection leads to consumer rejection

    Andrew Beddoes
    Andrew Beddoes Aug 9, 2018

    Banks that improve their approach to the pursuit of late payments could bolster consumer loyalty, especially among young affluent adults.

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  • Why it takes more than great service for banks to win over small-to-midsize businesses

    Bruce Lowthers
    Bruce Lowthers Aug 6, 2018

    There is a range of reasons why a large percentage of SMBs are ready to leave their bank. So what should banks be focusing on in order to make those business banking customers stay?

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  • What goes on in your branches? The good, the bad, the ugly—and the opportunity

    Aug 3, 2018

    Look closely and you may be surprised to find original solutions to improve efficiency, sales and customer experience.

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  • Why digitized portfolios give lenders a competitive advantage

    Scott McCarthy
    Scott McCarthy Jul 23, 2018

    Especially in sectors such as the construction industry, digitization cuts lender risk and leads to smart portfolio decisions.

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  • The bank office renovation revolution

    Anne Brennan
    Anne Brennan Jul 20, 2018

    Slapping down new carpet and paint is out. So are cubicles. But rooftop patios give workers and customers a lift, even as bank expenses drop.

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  • For individuals and the banking industry, mentoring matters more than ever

    George Warfel
    George Warfel Jul 19, 2018

    BAI has expanded its Emerging Leaders Network at the perfect time to meet the profession’s emergent needs.

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