• Lee Wetherington
    Lee Wetherington Jun 21, 2018

    Some banks fear Amazon—but here’s what Amazon fears

    Chinese online merchants now integrate social media, ecommerce and finance. But all banks can get ready for the sea changes ahead.

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  • A recipe for banking success: passion, caring and daring

    Duena Blomstrom
    Duena Blomstrom Apr 23, 2018

    Deferring learning about FinTech is not an option. What’s more, there’s a deficit in the so-called soft value of heart.

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  • Writing a non-friction book: Towards a seamless bank lending process

    Geoff Williams
    Geoff Williams Apr 20, 2018

    FinTechs, mortgage brokers and online lenders excel at ease and speed. But some roadblocks demand the human touch banks have in spades.

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  • Artificial intelligence for real-world regulatory hurdles

    Lauri Giesen
    Lauri Giesen Apr 19, 2018

    Balancing the needs of consumers and demands of regulators can be tricky business. But a new wave of technology looks set to bridge the gap.

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  • Podcast: The bank branch dilemma: Smart answers to vexing questions

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 17, 2018

    David Kerstein reveals which common assumptions about branches aren't always spot on, while offering precise insights on the road ahead.

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  • How branch customer and employee analytics can drive enhanced profitability

    Deb Stewart_resize
    Deb Stewart Apr 16, 2018

    The formulas for branch staffing success aren’t accidental. They all add up to customer satisfaction, revenue generation and maximum profits.

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  • Changing the score: How alternative lenders rethink FICO ratings

    Jeanne Pinder_resized
    Jeanne Pinder Apr 13, 2018

    For years, creditworthiness has hinged on payment history. But a new breed of lenders has added new metrics to the formula.

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  • From saving time to time to save: The role money plays in millennial lives

    Karen Salamone Apr 12, 2018

    Banks and credit unions that get past negative stereotypes will find opportunities to help young adults as they build business.

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