• Eric Brandt
    Eric Brandt Jun 19, 2019

    Right versus right now: Long versus short-term digital strategies

    It’s tempting to tackle digital transformation in quick-fix fashion. Here’s why the long view represents your very best bet.

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  • Making the most of mobile scheduling

    Deb Stewart_resize
    Deb Stewart Feb 7, 2019

    If Walmart can do it, you can too. Here’s what you need to know to achieve mobile scheduling success.

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  • Boost your bottom line: The ROI of smart compliance training

    Ed Marcheselli
    Ed Marcheselli Feb 4, 2019

    No longer is compliance education a check-the-box affair. Done right, it yields valuable returns that lead to success across the board.

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  • What Southwest Airlines’ co-founder taught me about retail banking

    Dave Kerstein_resized
    David Kerstein Feb 1, 2019

    The late Southwest Airlines CEO believed in what also works as blue-skies advice for banking: Get out of the office.

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  • Podcast: An insider’s guide to risk and data management

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 29, 2019

    Terry Ammons, a partner at PKM, discusses how a financial institution can safeguard data and manage risk in vendor relationships.

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  • Will banks be ‘irrelevant’ by 2030? Here’s how to ensure it never happens

    Tyson Nargassans
    Tyson Nargassans Jan 28, 2019

    One major research firm has already dropped the i-word. But here’s another: ‘impact’ from helping customers bank at the speed of life.

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  • The four top tech trends for retail banking in 2019

    Sonny Singh_resized
    Sonny Singh Jan 25, 2019

    Breakthroughs in bank ecosystems, deeper digitization and data-driven decision-making will realize big benefits for banks and consumers alike.

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  • Podcast: Getting to the bottom of great customer experience in 2019

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 22, 2019

    Kerim Tumay, vice president of marketing for Kiran Analytics, discusses the ways banks can leverage great in-person customer experience to build loyalty, reduce churn and outdistance the competition.

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