• Matt McGuire
    Matt McGuire Dec 10, 2019

    Podcast: Getting in gear for 2020

    What challenges and opportunities lie ahead for financial services leaders in 2020? BAI’s Karl Dahlgren and Jason Mencias walk us through the findings of new BAI Banking Outlook research.

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  • Three ‘Es’ to easy mobile deposit adoption: engagement, experience, education

    Andy Shank Aug 8, 2019

    Despite its convenience, the technology intimidates many customers. Banks can turn the tide when they show—and tell—how it works.

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  • Sidestep the ‘go digital’ drama: Write your own script

    • Elizabeth Conlisk
    • Michael Goyne
    Aug 7, 2019

    By watching how online merchants treat their customers, mortgage industry leaders can create a game-changing digital experience.

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  • Your 2020 budget: Budging to maximize results

    Dave Kerstein_resized
    David Kerstein Aug 1, 2019

    Most financial institution budget plans focus too much on increments versus aspirational change. Here’s how to optimize your performance.

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  • What would a Bank of Amazon look like?

    Geoff Williams
    Geoff Williams Jul 29, 2019

    With its credit cards, new real estate foray and huge customer base, Amazon could start the journey any time—assuming it hasn’t already.

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  • Why traditional banks must solve the online account opening dilemma

    Karl Dahlgren
    Karl Dahlgren Jul 26, 2019

    In a world where consumers spend and shop online 24/7, banks must figure out how to make online account opening a reality.

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  • Should fintechs be regulated like banks?

    John F. Wasik
    John F. Wasik Jul 24, 2019

    The high-tech competitors of banks don’t hew to the same rules and regulations. Some observers contend that needs to change soon.

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  • Getting real with digital innovation

    Jeanne Pinder_resized
    Jeanne Pinder Jul 18, 2019

    Financial institutions can get caught up in tech confusion. Here are five frontiers of true progress.

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