• Duena Blomstrom
    Duena Blomstrom Apr 23, 2018

    Passion, caring and daring in banking: High time to learn before time’s up

    Deferring learning about FinTech is not an option. What’s more, there’s a deficit in the so-called soft value of heart.

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  • A staff to fly your best colors

    Deb Stewart_resize
    Deb Stewart Aug 3, 2017

    Deploying the right mix of staff to transactions versus advice makes for a rough balancing act. Enter the powerful precision of predictive analytics.

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  • Order in the courtship: How banks can become number one with fickle customers

    Sue Hines
    Sue Hines Jul 31, 2017

    Consumers are getting used to playing the field with banks. Winning their loyalty above all other suitors requires hard work and patience.

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  • Podcast: Helping customers win through financial wellness

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 28, 2017

    Rochelle Nawrocki Gorey outlines how consumers can reach meaningful financial wellness goals and how banks can help them get there.

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  • Checking the pulse of millennial financial wellness

    Christian Ruppe
    Christian Ruppe Jul 27, 2017

    Crushing debt and lean incomes have wracked millennial financial health. Financial institutions that want their business must offer tools and support first.

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  • Lending a hand: As commercial real estate loans grow, here’s what to know

    Robert Ashbaugh
    Robert Ashbaugh Jul 25, 2017

    CRE has increasingly become a portfolio growth driver for banks. But loan risk management—and how regulators scrutinize it—must also remain top of mind.

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  • From poisoned to positive: Healing a problematic workplace

    John Ruhlin
    John Ruhlin Jul 19, 2017

    Bank employees who buy into misbehavior can bring it down fast. But those who remain in the aftermath can help lead the comeback.

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  • The new quantify behind qualify: Better data and the consumer credit revolution

    Chad Swensen
    Chad Swensen Jul 17, 2017

    Customers who might not look ready for loan offerings might actually fit the bill—or can get there with a bank’s help.

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