• BAI_Logo_Primary_RGB
    BAI Nov 12, 2019

    Top 2019 podcasts: How one bank championed community resurgence

    Chris McComish, chief banking officer, consumer and wealth management, at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

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  • Top 2019 podcasts: How one bank championed community resurgence

    BAI_Logo_Primary_RGB
    BAI Nov 12, 2019

    Chris McComish, chief banking officer, consumer and wealth management, at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

    Read More
  • How to gain points by tackling small business pain points

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 22, 2019

    Small businesses are a big deal but that doesn't mean they've had the easiest time working with banks and credit unions. Chris Spiek, vice president of customer acquisition at Autobooks, discusses designing and executing the right solutions to win the loyalty of this dynamic customer segment on this week’s podcast.

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  • Snare the fair share: Four smart ways to grow your bank

    Dave Kerstein_resized
    David Kerstein Oct 4, 2019

    Bankers ask, ‘How can we jump start branch organic growth?’ Start by examining where it will come from and what it takes to capture it.

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  • Making cash easier for consumers and small businesses

    • Micki Seager
    • Louis Layton
    Mar 21, 2019

    Banks that expand their cash options provide a valuable service to the unbanked and underbanked—and attract new business.

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  • Five ways to score big with small businesses

    Dave Kerstein_resized
    David Kerstein Oct 5, 2018

    Banks can nearly double business banking profits. The secret? Dig deeper into small business sub-segments to find unmet needs.

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  • Why it takes more than great service for banks to win over small-to-midsize businesses

    Bruce Lowthers
    Bruce Lowthers Aug 6, 2018

    There is a range of reasons why a large percentage of SMBs are ready to leave their bank. So what should banks be focusing on in order to make those business banking customers stay?

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  • Business customer due diligence: Is your bank ready?

    Jennifer McIntire
    Jennifer McEntire May 31, 2018

    Banks don’t always know who owns the small businesses they serve—which poses problems of legality, security and profitability.

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