• Micki Seager
    • Louis Layton
    Mar 21, 2019

    Making cash easier for consumers and small businesses

    Banks that expand their cash options provide a valuable service to the unbanked and underbanked—and attract new business.

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  • Pressing issues: Four big hot buttons in regulatory credit risk management

    Merrill J. Reynolds, Jr.
    Merrill J. Reynolds, Jr. Jan 23, 2017

    As lending rises, banks and lenders should monitor these issues impacting credit risk management in 2017.

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  • Small business lending: Can you compete?

    Naseer Nasim_resized
    Naseer Nasim Sep 6, 2016

    Bankers realize that to stay competitive—and not just viable—they must truly understand what small businesses really need from a lender. Yet it’s not all about interest rate numbers, but increasingly a chronological one: speed.

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  • Upping the game in marketing to small businesses

    Chris Burritt Jul 27, 2016

    Going beyond traditional marketing, bankers now post blogs and white papers, offer credit coaching and extended hours and pay for leads to gain an edge in pursuing small business customers.

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  • Automating loan decisions for small businesses

    Pullen Daniel_resized
    Pullen Daniel Jul 15, 2016

    Automated decisioning can make small business lending more profitable for banks – as long as the process includes the human factor as well.

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  • Making banks relevant to small business customers

    Mark Vipond
    Mark Vipond Jul 11, 2016

    To fully capitalize on the opportunities available with small business customers, banks need to offer products and services that are relevant to their actual needs.

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  • A closer look at alternative lenders

    Charles Wendel
    Charles Wendel Jun 3, 2016

    While bankers often criticize alternative lenders for unfair pricing, bottom fishing and irrelevance to the overall loan market, the smart ones should take a closer look.

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  • Ten steps to succeed with microbusinesses

    Charles Wendel
    Charles Wendel May 2, 2016

    While banks often struggle to lend to microbusinesses profitably, leveraging their branch sales force effectively can improve the odds.

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