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    BAI Nov 12, 2019

    Top 2019 podcasts: How one bank championed community resurgence

    Chris McComish, chief banking officer, consumer and wealth management, at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

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  • Four Steps to Banking Small Businesses

    Sonya Crites Mar 17, 2014

    To improve their business banking efforts, banks need to segment the market, compile the relevant data, package and price appropriately and focus on customer service.

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  • The New Generation Small Business Banker

    Steve Williams
    Steve Williams Jan 17, 2014

    To truly capitalize on the small business market, institutions need to transform the position of small business banker from lender into all-around business management expert.

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  • Baby Boomers As Small Business Catalyst

    Michael Stefanick Dec 11, 2013

    In their quest for more small business lending, bankers should take a closer look at their baby boomer customers as a source of growth.

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  • The Small Business Trifecta

    David Flores Aug 23, 2013

    To make small business relationships pay off, bankers need all three elements of the customer connection: business, personal and wealth management.

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  • Retail and Small Businesses - The Missing Link

    Dennis Behrman Feb 20, 2013

    Banks looking to increase small business opportunities need help identifying the linkages between some consumers and the small businesses they may own.

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  • Resolving the ‘Turf’ Issues in Small Business Banking

    Charles Wendel_resized
    Charles B. Wendel Feb 8, 2013

    Issues of organizational structure and reporting lines need to be resolved if banks are to get the most out of their small business banking efforts.

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  • Digging Deeper to Serve Small Businesses

    Jan 11, 2013

    Banks have the opportunity to nearly double their business banking profitability by digging deeper into small business sub-segments to find unmet needs.

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