• Bruce Lowthers
    Bruce Lowthers Aug 6, 2018

    Why it takes more than great service for banks to win over small-to-midsize businesses

    There is a range of reasons why a large percentage of SMBs are ready to leave their bank. So what should banks be focusing on in order to make those business banking customers stay?

    Read More
  • Resolving the ‘Turf’ Issues in Small Business Banking

    Charles Wendel_resized
    Charles B. Wendel Feb 8, 2013

    Issues of organizational structure and reporting lines need to be resolved if banks are to get the most out of their small business banking efforts.

    Read More
  • Digging Deeper to Serve Small Businesses

    Jan 11, 2013

    Banks have the opportunity to nearly double their business banking profitability by digging deeper into small business sub-segments to find unmet needs.

    Read More
  • Serving Small Businesses the Non-Traditional Way

    Frank Aloi Jan 7, 2013

    With small business customers increasingly dissatisfied with bank products and services, bankers should investigate more non-traditional offerings such as generating invoices or hosting Websites.

    Read More
  • The Miserable State of Small Business Banking

    Charles Wendel_resized
    Charles B. Wendel Dec 10, 2012

    Small business banking efforts are often typically hampered by organizational failures, lack of innovation and the fear of regulators.

    Read More
  • Loan Recycling for Customer Relationships

    Bob Gabrielsen Aug 8, 2012

    By teaming up with non-bank lending partners, banks can preserve and enhance customer relationships even if they have to deny credit requests.

    Read More
  • Small Business Still the Charm

    Phil English Aug 1, 2012

    Miami banker Richard Dailey says community banks focused on small business customers can do well in today’s market.

    Read More
  • Turning Small Business Prospects into Customers

    Frank Aloi Jul 17, 2012

    Converting small business prospects into customers requires listening to customers in the initial interaction, offering loans when appropriate and being clear on your value proposition.

    Read More