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Revolutionizing customer engagement in COVID and beyond with personalized proactive mobile feeds

Jun 19, 2020 / Digital Banking
Hayes McGinley
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With a forced digital transformation knocking at their front doors, many banks were surprised to find themselves under-equipped to respond to COVID-19’s impact on the traditional banking model. Apps and online banking left many banks in a reactive state, struggling to engage customers proactively, deliver a personalized experience, or update content quickly enough during times of rapid change.

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Learn how Relay’s unique approach to customer engagement using proactive, mobile feeds is empowering banks to deliver personalized, 1:1 experiences to every customer with greater speed, agility and impact.

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