• Tom Long
    Tom Long Dec 13, 2017

    How to drive strong revenue growth in a thin-margin era

    With a sharp focus on factors such as improved retention and market penetration, and entering new markets, strategic banks can make the most of the sales growth curve.

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  • Why ‘secure digitizers’ are winning in financial services

    Leni Selvaggio_resized
    Leni Selvaggio Aug 1, 2016

    Rather than viewing cyber security simply as a liability, innovative banks need to utilize it as a competitive differentiator.

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  • Preparing for new credit loss standards

    Tom Caragher_resized
    Tom Caragher Jul 18, 2016

    While implementation of new credit loss standards is years away, banks need to begin now to develop the data and systems capabilities to handle this change.

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  • Leveraging biometric authentication for ATMs

    Phil Scarfo_resizedfinal
    Phil Scarfo Jun 21, 2016

    Biometrics can help improve the ability of banks to determine the identity of individuals using their ATMs or self-service kiosks.

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  • Fighting card fraud with voice biometrics

    Steve Williams
    Steve Williams Jun 15, 2016

    Voice biometrics can be useful in fighting card fraud at contact centers by analyzing the ‘voiceprint’ of prospective fraudsters.

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  • Minimizing problems in legacy software

    David Mackay_resized
    David Mackay Jun 7, 2016

    To reduce the ‘technical debt’ accruing in their legacy systems, banks need to examine their procedures for software development and maintenance, as well as the problems specific to their legacy code.

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  • Preparing for CECL data requirements

    Patrick Weightman
    Patrick Weightman May 17, 2016

    Pending changes to the allowance for loan losses will require banks to repair any deficiencies in data collection in order to model multiple scenarios under the new rules.

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  • The case for non-qualified mortgages

    James DeFrantz1
    James Defrantz May 16, 2016

    The regulatory complexity of making ‘non-qualified’ mortgages has scared away many lenders but a case can be made of the benefits to banks in taking the plunge.

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