• Paige Schaffer
    Paige Schaffer Sep 10, 2018

    Cost and effect: How financial institutions can fight security breaches

    Education and identity protection are two major components in countering a danger that gets more expensive by the day.

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  • Catching fraud off guard: How artificial intelligence will power next-generation fraud mitigation

    Akli Adjaoute
    Akli Adjaoute Apr 3, 2017

    Battling money laundering and fraud demands a next-generation force that can outthink the crooks.

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  • As interest rates rise and fall, behold the constant of quality control

    Jay Hinton
    Jay Hinton Mar 30, 2017

    A robust QC program keeps mortgage processing at peak efficiency, even through sudden surges in volume.

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  • Success with bite: Setting the menu for risk appetite

    Ancin Cooley
    Ancin Cooley Feb 17, 2017

    Lending programs don’t emerge fully formed from out of nowhere. Here’s how assessing risk appetite empowers banks and credit unions.

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  • The loan less traveled: To partner or not to partner with alternative lenders?

    Charles Wendel_resized
    Charles B. Wendel Jan 27, 2017

    Spelling out a partnership with AFCs isn’t always as easy as ABC. But the dynamics promise to evolve in the next few years.

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  • In the new recipe for helpful banking robots, Pepper provides the spice

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 26, 2017

    The humanoid concierge deployed by Japan’s Mizuho Financial Group has been a runaway hit with customers—and judges—at the BAI Global Innovation Awards.

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  • Minimizing problems in legacy software

    David Mackay_resized
    David Mackay Jun 7, 2016

    To reduce the ‘technical debt’ accruing in their legacy systems, banks need to examine their procedures for software development and maintenance, as well as the problems specific to their legacy code.

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  • Surviving three most common M&A challenges

    Ruth Razook_resized
    Ruth Razook Apr 25, 2016

    Successful mergers require banks to surmount the challenges of managing critical timelines, transitioning to a new corporate culture and designing a solid plan for the consolidation.

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